Monday, May 22, 2017

Program Manager

Job Title: Sr. Program Manager - Certification and Compliance
Location: Palo Alto,CA 
Duration:6+Month
 
We are looking for a Program Manager with prior certification program success primarily in the areas of third-party certifications such as Common Criteria and Federal Information Processing Standard (FIPS-140) and other federal regulatory certifications for Defense, Federal and international markets. This role requires coordination and execution of certifications programs across different business units, proven ability and leadership with driving all aspects of security certifications and compliance programs. 

Requirements & Responsibilities: 
• Manage multiple large scale projects including scoping, requirements analysis, development of detailed project plans, functional test case development, identification of risks and mediation plans, and documentation. 
• Work in parallel with product teams to drive implementation of certification specific features & configurations. 
• Manage programs to ensure timely delivery of milestones, development of regular reports providing transparency into process. 
• Mapping product and customer requirements across all certification requirements to determine best strategic and most efficient path forward. 
• Exercising diplomatic stewardship with standards bodies and regulatory groups to insure ensure proposed requirements do not adversely impact future product or certifications plans. 
• Subject matter expert by maintaining in depth certification expertise providing timely guidance to product teams for direction and scope of new certification and compliance tasks. 
• Comfortable working in NDA environments with high levels of confidential information. 
• Translate general customer requirements into concrete strategic and tactical plans, ensuring clarity and understanding by all stakeholders. 
• Persuasive written, verbal, presentation and visual communication skills, comfortable in large groups. 
• Experienced with authoring detailed test plans with automation and scripting when possible (Java/JavaScript, Python, PERL, PowerShell, bash, etc.). 
• Programming experience in C/C++, and Java. 
• Must have clear understanding of security technologies covering authentication, authorization, access control and encryption (SSL/TLS, OpenSSL, Bouncy Castle, etc.). 
• Deep operational knowledge of Windows™, Linux and virtualization platforms. 
• Broad security knowledge of various security and compliance specifications PCI, CIS, DISA, CJIS, FERPA, HIPAA, COBIT, ISO 270XX, SOX, NIST 800-53 & 800-90 is preferred. 
• Strong preference for candidates who have direct experience with the DISA STIG process & development of OVAL content for SCAP tools. 
• MS/BS in CS/IS or equivalent. 
• 6+ years of Project and/or Program management experienced with industry related experience. 
• Security certifications like CISSP, CISM is preferred.
 

Pratichi Jhala 
Sr.Technical/Pharma Recruiter
eTeam, Inc. - "Accelerated Hires"
1001 Durham Avenue,
South Plainfield, NJ-07080-2300
Phone: 732-983-5485 
Fax: 908-757-0800
pjhala@eteaminc.com

Security Engineering Lead

The Security Engineer (SPLUNK) - Dallas(TX), Houston(TX) or Reston(VA) - GC/Citizens
Need junior profiles….
100k max

The Security Engineer Experience –5-10 years Location: US - Either of Dallas(TX), Houston(TX) or Reston(VA) The Security Engineering Lead for one of our leading Insurance client would play a key role in providing the needed technical and Project leadership for a team of Security engineers in areas comprising (but not limited to SIEM(Splunk), Data base monitoring and protection and Web application firewall. He would be the Single Point of Contact for the client. Requirements (Background) • Bachelor of Science in Information Technology, Management Information Systems or Risk Management. • 5+ years of experience in IT Security or related area with a focus on security tool technology, security management and policy enforcement. • Prior experience with network security & related applications, tools and solutions. • Deep understanding of network routing and switching architecture, design and troubleshooting. • Experience supporting 24x7x365 high availability solutions in large complex data center environment. • Strong organizational skills. • Ability to multi-task and meet deadlines. • Ability to work efficiently and productively without direction or guidance. • Capable of exercising extreme discretion and independent judgment. • Ability to handle extremely confidential information in a professional manner. • GRC certifications such as CISA, CGEIT, CRISC (desired) • Education: Bachelor Degree in Engineering (Required) Engineering contribution 1. Provide analytical and technical security recommendations to other fellow team members, other technology teams of our client as needed, security management, and business stakeholders. Identify requirements, based upon need or as the result of a security issue that puts organizations systems at risk. 2. Act as liaison to other technology teams on the client side to effectively communicate, architect, and deliver security solutions. 3. Lead development of technical solutions in multiple areas (WAF, SIEM, Database monitoring, etc) and enhancements to existing systems, and new security tools to help mitigate security vulnerabilities and automate repeatable tasks. 4. Maintain up-to-date detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. 5. Recommend additional security solutions or enhancements to existing security solutions to improve overall enterprise security. 6. Define, maintain and audit up-to-date baselines for the secure configuration and operations of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.). 7. Support new and existing security solutions and partner with the security engineering team for the implementation and integration of any new enhancements made to existing security solutions in support of improving overall enterprise security. 8. Ensure security tools and solutions hardware/software/devices are operating effectively and updated in a timely manner. 9. Determine appropriate levels of security configuration, controls and monitoring. 10. Use appropriate and effective measures to respond to network security alerts. 11. Support the deployment of new security solutions in multiple data centers. 12. Support incident management processes and security monitoring alerts in preventing internal / external hackers. 13. Responsible for meeting all reporting requirements. Leadership & Project Management 1. Propose, plan, and execute Security engineering work in close collaboration with client to implement new and improve existing security solutions, working in partnership with the client Infosec and their Technology teams as appropriate. 2. Play an active role in collaborating with the client in various defense initiatives and coordinating the evaluation, deployment, and management of current and future security technologies. 3. Necessary mentoring to fellow Security engineering team members 4. Necessary project Management, tracking and reporting to client Day to day operations 5. Define and maintain operational configurations of all in-place security solutions as per the established baselines, for those security systems solutions that are partially or wholly operated by the InfoSec team. 6. Participate in the monitoring all in-place security solutions for efficient and appropriate operations. 7. Necessary intervention in the review of logs and reports of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.). Interpret the implications of that activity and devise plans for appropriate resolution. 8. Problem management, root cause analysis Knowledge & Experience • 3+ years’ experience with Splunk on a large enterprise level. • Architecting and deploying Splunk Enterprise implementations in small to medium sized customers. • Administering Splunk and Splunk App for Enterprise Security (ES) log management. • Integrating Splunk with a wide variety of legacy data sources that use various protocols. • The ability to design Splunk reports and dashboards using complex data elements. A passion for Analytics, for helping users discover and share the stories and meaning in their data. Experience in translating business requirements into concrete data analytic solutions. • PERL/Linux shell scripting/Regex experience would be highly preferable. • Splunk training and/or certifications would be a major plus • Broad experience with administration and architecture for two or more other Security tools such as Imperva WAF and Guardium Database monitoring • Working technical knowledge of several of the infrastructure technologies. • In-depth technical knowledge of and experience with one or more common security products and toolset (firewalls; intrusion prevention systems; web-security content management; authentication services; SEIM; etc.). • Working technical knowledge of wider a cross-section of the common security products and toolsets. • Experience with programming languages; or scripting languages such as Perl, Python, or Powershell strongly preferred. • Familiarity with software development process and practice desirable. • Familiarity with electronic trading technologies and applications desirable. • Experience with security program assessment, development and management practices; including working with industry standards and frameworks (particularly the NIST Cybersecurity Framework) Personal Attributes • Proven analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Good written, oral, and interpersonal communication skills. • Ability to conduct research into IT security issues and products as required. • Ability to present ideas in business-friendly and user-friendly language. • Highly self-motivated and directed. • Keen attention to detail. • Team-oriented and skilled in working within a collaborative environment.


Devinder Singh
E-Solutions Inc
2 N Market St., #400
San Jose, CA 95113
(408) 707-1744

Customer Service Representative

Job Title: Customer Service Representative
Location: San Jose,CA 

Job Description

YouTube is used by over a billion people around the world! We are looking for YouTube enthusiasts to help these users get the most out of the product. In this role, you'll be experimenting, collaborating, and creating a world-class service experience in a non-traditional contact center environment. Passion for Google's products and customers and ability to thrive in a dynamic environment are a must.

The objective of the agent is to provide world class customer contact and technical support, and to ensure YouTube's users get the most out of their product experience by fielding difficult customer inquiries as well as providing coaching and more in-depth user education. This role encompasses both reactive support for transactional issues (eg. billing, account maintenance, and order status inquiries), technical issues (e.g. software and hardware troubleshooting) and proactive support through user education about Google products.

Requirements:

  • Exceptional empathy and customer care expertise
    • Problem solver, able to multi-task, think creatively and escalate issues and ideas to solve these issues. We are looking for self-starters who want to contribute to making YouTube better for users and partners and won't hesitate to speak up to make our support organization and products better.
    • Excellent native-level written and verbal communication skills in language of support, with 2 years' experience in customer support for said language (chat, voice, email) working with direct consumers (B2C)
    • Must be able to grasp complex and sometimes technical concepts, and relate them to our users and partners in an easily understandable way.
    • Supreme ability to demonstrate customer empathy and build a connection; excellent customer diplomacy skills; problem ownership to go "above and beyond” to provide magical support - personable, winsome, and disarming demeanor
  • Technical expertise
    • Comfortable learning and mastering customer management tools to simultaneously communicate with users while troubleshooting
    • Owner of an Android phone or iPhone (or experience with one)
    • Active user of the most popular Google products including:
      • Gmail, Calendar, Drive and Docs
      • YouTube and Play
      • Chrome and Search
      • Wallet and Android Pay
      • Familiarity with other Google consumer products, such as: Voice, News, Blogger, Chromebook, Chromecast and G+
    • Experience with web computing
    • Experience with other current consumer web-enabled technologies is preferred
  • Communication Skills
    • Excellent native-level verbal, written, and interpersonal communication skills in English
    • Ability to display those communication skills through multiple channels of support (phone, email, chat, and video)
    • Ability to type 60 words per minute (80 preferred)
  • Other
    • Familiarity with pop culture and current television trends such as shows, movies, media, and major sporting events
    • Openness to work flexible hours as required, including night shifts and holidays
    • White glove support is a plus
    • Education requirements:
      • Associate's degree or equivalent work experience
      • 4 year college degree or in progress is a plus
      • Truly interested in customer service as a career
    • Must be able to pass a criminal background check

Responsibilities:
  • Provide a white glove support experience by empathizing with customers, taking personal ownership of issues they are reporting, and resolving difficult scenarios
  • Communicate with customers through voice, chat and email channels. Independently identify, troubleshoot, document, categorize and resolve customer issues; escalate complex problems according to defined escalation procedures
  • Improve the overall experience for the users of YouTube by identifying and reporting product recommendations and feedback received from customers
  • Communicate bug fixes and new product enhancements to customers

Expected Outputs:
  • Own end-to-end resolution of customer issues and questions to ensure customer satisfaction
  • Develop relationships with customers over time through multiple engagements
  • Address customer questions in a timely manner while maintaining a level of quality in communication that meets or exceeds written expectations
  • Conduct coaching sessions to educate customers about Google products
  • Submit high-quality questions, suggestions and feedback to the Team Lead, the Supervisor or the Client in order to influence and drive program improvements
  • Review quality feedback with supervisor
  • Follow proper diagnosing, escalation and security procedures
Rohit Kumar Singh
eTeam Inc
1001 Durham Avenue Suite 201
South Plainfieldnjnjnj, NJ, 07080

Friday, May 19, 2017

Program Manager

Job Title: Sr. Program Manager - Certification and Compliance at VMWare
Location: Palo Alto,CA 
Duration: 6+Month
 
We are looking for a Program Manager with prior certification program success primarily in the areas of third-party certifications such as Common Criteria and Federal Information Processing Standard (FIPS-140) and other federal regulatory certifications for Defense, Federal and international markets. This role requires coordination and execution of certifications programs across different business units, proven ability and leadership with driving all aspects of security certifications and compliance programs.

Requirements & Responsibilities:
• Manage multiple large scale projects including scoping, requirements analysis, development of detailed project plans, functional test case development, identification of risks and mediation plans, and documentation.
• Work in parallel with product teams to drive implementation of certification specific features & configurations.
• Manage programs to ensure timely delivery of milestones, development of regular reports providing transparency into process.
• Mapping product and customer requirements across all certification requirements to determine best strategic and most efficient path forward.
• Exercising diplomatic stewardship with standards bodies and regulatory groups to insure ensure proposed requirements do not adversely impact future product or certifications plans.
• Subject matter expert by maintaining in depth certification expertise providing timely guidance to product teams for direction and scope of new certification and compliance tasks.
• Comfortable working in NDA environments with high levels of confidential information.
• Translate general customer requirements into concrete strategic and tactical plans, ensuring clarity and understanding by all stakeholders.
• Persuasive written, verbal, presentation and visual communication skills, comfortable in large groups.
• Experienced with authoring detailed test plans with automation and scripting when possible (Java/JavaScript, Python, PERL, PowerShell, bash, etc.).
• Programming experience in C/C++, and Java.
• Must have clear understanding of security technologies covering authentication, authorization, access control and encryption (SSL/TLS, OpenSSL, Bouncy Castle, etc.).
• Deep operational knowledge of Windows™, Linux and virtualization platforms.
• Broad security knowledge of various security and compliance specifications PCI, CIS, DISA, CJIS, FERPA, HIPAA, COBIT, ISO 270XX, SOX, NIST 800-53 & 800-90 is preferred.
• Strong preference for candidates who have direct experience with the DISA STIG process & development of OVAL content for SCAP tools.
• MS/BS in CS/IS or equivalent.
• 6+ years of Project and/or Program management experienced with industry related experience.
• Security certifications like CISSP, CISM is preferred.


Pratichi Jhala 
Sr.Technical/Pharma Recruiter
eTeam, Inc. - "Accelerated Hires"
1001 Durham Avenue,
South Plainfield, NJ-07080-2300
Phone: 
732-983-5485
Fax: 
908-757-0800
pjhala@eteaminc.com |

Security Analyst

Security Analyst
Location: San Ramon, CA
Pay: 55/hr
Contract: 1+ years
Experience needed: 5+ years with 3+ in anti-virus or system security

As a member of the End User Computing Design (EUCD) team, the EUCD security analyst will aid in providing technical support and analysis for security on the common Windows End User Computing (GIL) workstation. The EUCD security analyst will work with EUCD team members, Information Risk and Security team, and other design and support teams to help define, design, document, implement, and support security processes and solutions for global GIL workstation infrastructure.

Required Qualifications:
• 5-7 years of experience required of which 3+ is in anti-virus products and/or System Security
• Experience in designing, implementing and supporting a common end user computing infrastructure, including desktop and notebook hardware, operating systems and desktop software. • Familiar and proficient with Microsoft Windows Operating System.
• Familiar in Critical Information tools: Digitial Guardian, Sureview, Securonix, EnCase, Magnet, RMS, Siem tools
• Bachelor degree (Computer Science, Information Security) or equivalent combination of education and related work experience preferred.
• Strong communications skills (written and oral).
• Strong analytical and reasoning skills.
• Quick learner and a self-starter who is willing to jump in and start learning on their own after a short training period.
• Strong people-centric orientation. Builds and maintains good relationships with working associates.
• Able to work efficiently and effectively alone and with others.
• Ability to plan, schedule, and manage work activities to deliver operationally excellent, reliable, and cost effective solutions.
• Experience working with others in troubleshooting issues.
• Proactive, positive attitude team player who thrives in a fast-paced environment. Effectively multi-task and working as a liaison between various cross-functional teams.

Deliverables: (NOTE: Responsibilities for this position will include but are not limited to those items listed in the following.)
• Aid in the design, implementation, and support of security applications, updates, measures, and processes on GIL workstations, e.g. security policies and technical security controls, vendor monthly security updates (e.g. Microsoft), vendor security hot-fixes (e.g. JAVA, Adobe Reader, Adobe Acrobat).
• Participate and document in the design and implementation of security testing processes and procedures, including testing of security upgrades and updates, and test script development, execution and defect tracking.
• Provide necessary operational and technical analysis required to analyze, prioritize, and troubleshoot security support issues on GIL workstations, including antivirus health and compliance monitoring, Microsoft software update management (SUM) compliance, malware investigation (protection, detection, prevention, suppression).
• Develop, collect, and review standard and custom security reports for analysis and metrics.
• Participate in cross team security projects and tasks as EUCD team representative.

Josh Porter | Technical Recruiter
Strategic Staffing Solutions

Program/Project Manager

Job Title:          Program/Project Manager
Duration:          6 months 
Location:          Mountain View, CA

 
Position Summary:
  • This position requires an individual to perform project and program management function in the organization where execution of the deliverables are performed by multiple scrum teams and scrum masters using agile delivery methodology.          
  • In addition, many projects we deliver involves multiple Norton organizations with multiple delivery methodologies that constantly require alignments.  
  • It is expected that the candidate is not only fully capable of driving programs/projects in the multiple dependent org structure environment, but in an environment with multiple delivery methodologies and stakeholders.
  • Immediate area where this candidate will be assigned to will be for the area of Data Center Cloud move project.
  • Please see “Additional Qualification” section for the key background we would like this candidate to possess for this project.
Skills:    
Key Responsibilities Include
  • Expectation for an individual with solid Program Management and Project Management Background:
  • Ability to Project Manage multiple projects under a Program
  • For each projects, develop/identify a project team [internal teams involved, external teams involved, key stakeholders]
  • Align the plan with both internal and external teams.   Use the agile cadence and terminology for internal teams [Release Plans, Sprints, Epics and User Stories] – translate this into common terminology for the external teams [dates, deliverables, end to end testing, release to production, etc.]
  • Know the required level of involvement from the Project Manager for each project and apply yourself appropriately.
  • Some will need minimal involvement where most of the deliverables are managed by the scrum master and scrum team which project manager is simply expected to know their progresses, while some will require more involvement and coordination by the project manager.
  • Ensure your approach and involvement level is aligned with each scrum masters of the teams involved in the project.
  • Always ensure tight alignment and partnership with the lead scrum master, Product Manager and Product owner of the project.
  • Manage each dependencies appropriately.  
  • Some may be owned/driven by the scrum team while others require project manager to get involved.  
  • Continued alignment with the scrum masters and product owners will allow project manager to make the appropriate call.
  • Regardless of who owns the management of certain dependencies or action items, project manager is responsible for ensuring that they are being addressed and resolved.
  • Identify risks and always develop a mitigation plan to prevent risks from materializing – implement the plan and track its outcome
  • Drive and track the projects: Progress, action items, risks and mitigations and key decisions.  
  • Ensure everything is documented, communicated and tracked.
  • For any changes, immediately perform an impact analysis to the overall project and program – determine the risk to the program and put together an appropriate mitigation plan and communication immediately.
  • Summary and communicate the progress of each individual projects to its stakeholders.
  • Determine best communication method depending on the project size and your involvement.  
  • Some may require weekly project alignment meeting, some may only require email communication, etc.
  • At the Program level:
  • Develop a program level plan which encompasses all projects underneath (if there are multiple projects)
  • Provide the program level view of the progress of all the projects under a program – determine what communication format and method makes the most sense for the program
  • Schedule and drive the program level status meetings.  
  • Set a proper cadence, agenda, format and objective of the meeting and always follow up with the write up of the meeting discussions.  
  • Document and track any decisions, actions, risks that may have come up in the meeting.
  • Schedule and drive a proper communication format, cadence and recipient of the program level communication.
  • Ensure tight alignment with the scrum masters, Product Managers and product owners involved in the program.  
  • There may be one lead Product Manager which is the owner of the program which will be your key partner of the program.
Education:          
Required Qualifications
  • Bachelor’s degree, plus more than 5~7 years of solid Program/Project management experience with more than 2-3 years of experience in Agile/Scrum delivery methodology in a technical environment
  • Strong understanding of Agile and Agile transformation
  • Demonstrated experience managing projects using both Agile and Waterfall development methodologies
  • Excellent project management skills to ensure that efforts track to delivery and that stakeholders are kept up to date on status and changes
  • Excellent written and verbal communication skills.
  • Extensive multi-tasking and prioritization skills needed and can excel in a fast paced environment
  • Experience using Microsoft Office (Word, Excel, PowerPoint, Visio), MS Project and collaboration tools like Confluence and SharePoint.
Additional Qualifications
  • First project this candidate is going to take on is to support our massive effort of Data Center Cloud move.
  • In order to successfully support this project, additional technical background will be highly preferred.
  • Important Technical background for this candidate for Cloud Move project:
  • Some level of understanding of network and service architectures is desired
  • Some level of understanding of site operations would be helpful
  • Cross team experience and skills to foster team work and drive key requirements among a large set of external and internal teams
  • Effective communication skills to keep teams informed, address issues, and manage changes in the project
  • Organized to gather requirements, create plans, determine dependencies, and manage the creation and delivery of a Move plan
Experience with some of the below tools:
  • Jira
  • Confluence
  • Slack, or IRC
  • Azure or AWS Control Screens
  • Microsoft Project.
 
Thanks & Regards,
Arvind Ahirrao – Technical Recruiter 
1001 Durham Avenue, Suite 201, 
South Plainfield, NJ 07080
Phone: 732-983-5587 EXT: 518/ F: 908-757-0800
E-Mail: aahirao@eteaminc.com | URL:  www.eteaminc.com

Security Assessor

Title: Security Assessor (#6892499)
Location: Santa Clara CA 95054
Duration: 6+Months, 40 hrs / week

Job SummaryHelp secure facilities and networks.
DescriptionThe candidate will be responsible for assessing the security performance of company and third-party sites and facilities, designing and tracking security programs and operations, and for executing tactical initiatives. Position will reside in California and will require up to 50% travel (international and domestic).
The ideal candidate has a proven record of:
·         Simultaneously working with multiple constituencies, balancing disparate priorities, and problem solving in high-demand situations.
·         Assessing physical and logical security implementations in large-scale, globalized, multi-lingual business environments.
·         Strong experience implementing physical and logical security technologies, industry-recommended practices, and solid knowledge of security and risk frameworks.
·         Identifying and mitigating risks associated with multi-tiered electronics supply chain.
·         Accepting and providing feedback in all directions.
Key Qualifications
·         Exceptional communication and relationship-building skills
·         Strong analytic skills
·         Conduct and manage large-scale security and risk assessments
·         Design sustainable strategies to mitigate risk and define associated metrics to measure overall performance
·         Experience developing and delivering security awareness programs
·         Strong, practical understanding of strengths and weaknesses of enterprise risk management frameworks and international security standards
·         Solid project management and engagement management skills
Essential Skills
·         Exceptional communication skills, especially with complex ideas.
·         Strong experience conducting large-scale security and risk assessments.
·         Strong practical understanding of international security standards.
·         Strong information security skills and knowledge.
·         Strong physical security skills and knowledge.
·         Strong ability to work within various cultural settings.
·         Education: B.S. or equivalent degree, 5-8 years of Physical Security and/or Information Security assessment/or audit experience.
·         Preferred: CISSP, PCI SSC QSA, CPP, PSP, GSEC, CISA, CISM, CRISC or equivalent certification.

Aman Singh
Sr. Talent Acquisition Specialist
Global-InfoTech Corp.