Saturday, May 31, 2014

Interior Design Customer Service Rep

Category : Wallcovering

Dallas

Interior Design Oriented Customer Service Representative

Our client is a leading supplier of commercial interior products is looking for a service oriented, self-
starter for a Customer Service Representative in our Dallas office. Your understanding of interior design

and finishes will help you build and maintain relationships with clients using our products. The ideal

candidate is service-minded, has strong reasoning skills and can effectively handle customer and vendor

interactions: answer phones, accurately processes orders and follow through to ensure customer needs

are met in a timely effective manner.

Key Responsibilities:

 Receiving and maintaining orders

 Organizing shipments according to the customers' requested needs

 Following up on customer request promptly

 Verifying special pricing arrangements

 Resolving customer issues quickly

 Daily interaction by telephone, email, and/or fax with internal and external customers. Internal

customers consist of marketing, sales, transportation, production planning, Distribution Centers, as well

as other Customer Service Teams.

 Ability to operate with the customer's best interest in mind.

 Takes action based upon the best interest of the Company rather than how it affects him/her

personally.

 Using appropriate interpersonal style and communication methods to gain acceptance of an idea,

plan, activity, service or product from prospects and clients.

 Be creative and involved -- develop and present innovative ideas and solutions

 Back up support within Customer Service/Sales department as needed

Qualifications

Ability to build and maintain effective business relationships

Ability to prioritize workload and perform multiple tasks

Superior communication skills both verbal and written

Basic knowledge of MS Office- Word, PowerPoint, Excel, Outlook

A college degree is required

Prior customer service or sales support experience preferred.

Experience or training as an Interior Designer

Id : 1747

Benefits:

We offer competitive benefits and bonus opportunities

If interested and you meet the qualification please send your resume to

kbarber@comp-search.com