Thursday, October 23, 2014

Account Manager

Account Manager
THE TRADE GROUP - Carrollton
Provide comprehensive service to clients from point of quote creation and
sale through invoicing. Ensure accurate completion of the project within
the given time frame and budget. Ensure problem resolution process for all
client issues is prompt and thorough.

Key Responsibilities:
Ensure the quality and accuracy of fabricated designs and deliverables sent
to vendors and production.
Review production and design drawings for large scale unique exhibits.
Ensure the quality and accuracy of fabricated designs and deliverables sent
to vendors and production.
Rectify timelines with the sales consultant and immediately communicate the
new/revised timeline when applicable.
Process order by releasing Sales Agreement to Sales Order, Work Orders for
drawings and set up instructions as needed.
Distribute accurate Orders to correct vendor/department
Collect confirmations from vendors including prices, delivery dates,
colors, quantities, and shipping information.
Monitor progress of project timelines with internal and external vendors
Confirm schedule for preview date and time
Verify and assist in collection of balance due prior to shipping
Attend client preview/training and complete any follow up on the project
Sales close each job and submit the order for invoicing
Maintain calendars of rental programs, maintain aging report and keep sales
consultant apprised of goals in regard to their monthly quota.
Ensure client satisfaction as related to the Exhibit Management Program.
Initiate customer service and/or sales oriented contact with each EMP
client at least once per quarter and follow through when necessary.
Obtain quotes from approved vendors and apply markups for resale as needed.
Rectify timelines with the client and immediately communicate the
new/revised timeline when applicable.
Process orders by releasing from Sales Agreement to Sales Order for CAD
drawings and set up instructions as needed.
Distribute accurate Orders to correct vendor/department
Collect confirmations from vendors including prices, delivery dates,
colors, quantities, and shipping information.
Monitor progress of project timelines with internal and external vendors.
Confirm schedule for preview date and time when applicable.
Collect 100% deposit on project before shipping.
Attend client preview/training and complete any follow up on the project.
Reconcile each project when the exhibit returns from the show.
Sales close each job and submit the order for invoicing.
Attend all departmental and Sales meetings.
Learn TTG's standard products, services, culture, and procedures.
Perform administrative and maintenance duties as needed.
Qualifications:
Bachelor's Degree or work equivalent. Minimum 2 years experience in sales
support or account management. Must have trade show experience and be able
to problem solve and work independently in a fast-paced environment. Must
show flexibility and demonstrate ability to be organized, detail oriented,
and deadline focused. Multi-tasking skills and ability to manage multiple
projects are critical. Position requires strong PC Windows based skills and
ability to learn new programs/procedures quickly.

hr@tradegroup.com