Category : Wallcovering
Interior Design Oriented Customer Service Representative
Our client is a leading supplier of commercial interior products is looking for a service oriented, self-
starter for a Customer Service Representative in our Dallas office. Your understanding of interior design
and finishes will help you build and maintain relationships with clients using our products. The ideal
candidate is service-minded, has strong reasoning skills and can effectively handle customer and vendor
interactions: answer phones, accurately processes orders and follow through to ensure customer needs
are met in a timely effective manner.
Receiving and maintaining orders
Organizing shipments according to the customers' requested needs
Following up on customer request promptly
Verifying special pricing arrangements
Resolving customer issues quickly
Daily interaction by telephone, email, and/or fax with internal and external customers. Internal
customers consist of marketing, sales, transportation, production planning, Distribution Centers, as well
as other Customer Service Teams.
Ability to operate with the customer's best interest in mind.
Takes action based upon the best interest of the Company rather than how it affects him/her
Using appropriate interpersonal style and communication methods to gain acceptance of an idea,
plan, activity, service or product from prospects and clients.
Be creative and involved -- develop and present innovative ideas and solutions
Back up support within Customer Service/Sales department as needed
Ability to build and maintain effective business relationships
Ability to prioritize workload and perform multiple tasks
Superior communication skills both verbal and written
Basic knowledge of MS Office- Word, PowerPoint, Excel, Outlook
A college degree is required
Prior customer service or sales support experience preferred.
Experience or training as an Interior Designer
Id : 1747
We offer competitive benefits and bonus opportunities
If interested and you meet the qualification please send your resume to