Friday, August 22, 2014

Incident Management Lead

Job Title: Incident Management Lead - Security
Location: Redmond,WA 
Duration: 5 months
Job Description:
Antivirus eSecurity admin, IT IS_DCS_System Admin_Windows, Systems Security

Essential Skills
Associate must be citizens of United States of America to render the work Bachelor's degree in Computer Science or related technical discipline or equivalent with a min of 5 years' experience in managing team of 10 members in IT operations Minimum 2 years of experience IT security Incident Management Strong troubleshooting knowledge of IT Security events/alerts Strong knowledge on Microsoft Excel and Powerpoint Excellent analytical skill with extensive knowledge of working Excel pivots, formulas and queries Strong Incident management process knowledge Proactive, Self motivated with excellent communication skills 2 years of experience of creating reports, powerpoint slides to management review Customer centric with excellent client intraction skill Excellent team management skills 2 years of experience creating/updating documentation of Incident resolution steps Excellent track record to identify, drive and implement service improvement projects Lead a team managing the day to day resolution of security incidents within agreed SLA time Creates and executes service improvement projects and provides regular updates to project stakeholders Tools / Infrastructure / Security operations knowledge Manages day-to-day operational aspects of a project and scope Prepares for engagement reviews and quality assurance procedures Demonstrated Technical understanding of Microsoft and industry products & technologies Build and Manage Project schedule Basic knowledge on anti-virus, basic knowledge of security updates, basic knowledge of denial of service attacks and a basic knowledge of intrusion detection, password resets, account lockouts and account disablement Maintains awareness of new and emerging technologies and the potential application on client engagements Strong presentation and communication skills Demonstrate Ownership, accountability, provide regular on time update with specific details and show great sense of responsibility Attend and drive weekly meetings to track team progress against plan and deliver meeting notes, track action items after the meeting The ability to develop relationships and collaborate closely with both internal and external partners Understand backlog tracking, burndown metrics, velocity, and task definition Defining, documenting and maintaining reports Must be able to lead and demonstrate value-add principles to a team Must be the first to notice differences and issues as they arise and elevate them to management Must be able to facilitate discussion and facilitate alternatives or different approaches Must desire to bring disclosure and transparency to the business about development and grow business trust Drive required process improvements based on engagement gaps and requirements from SMEs

Yrs of experience - 4-6 yrs

If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at  (732) 248-1900 even if we have spoken recently about a different position. If you do respond via e-mail please include a daytime phone number so I can reach you.
Also, please take a few minutes to answer some of the questions below as they will help me qualify your candidature
Full Legal Name as in Driving License/ Passport:
Preferred email ID:
Day/ Evening phone numbers:
Current Location:                                      
Work Authorization:
Earliest availability for Phone/ On-Site interview:
Hourly Rate:
Earliest possible start date:
Two Professional References:
Also, be aware that our client conducts an extensive background checks on candidates who are extended offers of employment.

Naveen Mishra
eTeam Inc
1001 Durham Avenue, Suite 201
South Plainfield, NJ, 07080