Wednesday, September 24, 2014

Executive Director

The Arc - Collin, Dallas and Rockwall Counties



Founded in 1951. The mission of The Arc in Collin, Dallas and Rockwall
Counties is to support and empower people with intellectual and
developmental disabilities (IDD) to improve their quality of life.

Revenues: $700,000 to $800,000


Reporting to the Board of Directors, the Executive Director (ED) will have
overall strategic and operational responsibility for The Arc's staff,
programs, expansion, and execution of its mission in accordance with the
strategic direction set by the Board of Directors. The ED will demonstrate
deep knowledge of the IDD field, core programs, financial environment and


Provide oversight and development of existing and new programs using
rigorous evaluation for program excellence. Consistent delivery of quality
in the areas of finance, administration, fundraising, communications and
systems. Recommend timelines and resources to the board necessary to
achieve/exceed the strategic goals.
Engage and energize The Arc volunteers, board members, event committees,
partner organizations, and funders.
Foster effective teamwork between the Board, Executive Director and Arc
Develop, maintain, and support a strong board: serve as ex-officio of each
committee, seek and build board involvement with strategic direction for
ongoing operations.
Lead, coach, develop, and retain The Arc's management team and foster a
deep understanding of the frontline staff's role in fulfilling The Arc
Monitor the day-to-day delivery of the programs and services of the
organization to maintain or improve quality.
Ensure effective systems to track progress, regularly evaluate program
components, and effectively communicate results to the board, funders, and
other constituents.
Oversee the planning, implementation, execution and evaluation of special
Draft organizational policies and procedures for approval by the
Board,implement and review on an annual basis, recommend changes to the
Board as appropriate, including:

Staffing requirements for organizational management and program delivery.
Human resources policies, procedures and practices including the
development of job descriptions for all staff.
A positive, healthy and safe work environment in accordance with all
appropriate legislation and regulations.
Recruiting, interviewing and selecting staff that have the right technical
and personal abilities to help further the organization's mission.
A performance management process for all staff that includes monitoring
performance on an on-going basis and conducting an annual performance
Identify and evaluate the risks to the organization's stakeholders
(clients, staff, management, volunteers), property, finances, goodwill, and
image and implement measures to control risks.
Ensure that personnel, client, donor and volunteer files are securely
stored and privacy/confidentiality is maintained.
Fundraising & New Business

Expand revenue generating and fundraising activities to support existing
program operations and regional expansion while also building a strategic
reserve to fund future growth.
Design and complete the strategic business planning process for program
expansion into new markets.
Communicate with stakeholders to keep them informed of the work of the
organization and to identify changes in the community served by the
Deepen and refine all aspects of communications--from web and social media
presence to external relations with the goal of creating a stronger brand.
Establish good working relationships and collaboration with community
groups, funders, politicians, and other organizations to help achieve the
goals of the organization.
Use external presence and relationships to garner new opportunities.
Be an external local and state presence that communicates program results,
with an emphasis on successes, as a model for other Arcs to replicate.


The ED will be thoroughly committed to The Arc's mission. All candidates
should have proven leadership, coaching, and relationship management
experience. Concrete demonstrable experience and other qualifications

A Bachelor's degree. An advanced degree in social services or related
field is preferred.
Experience may substitute for education.
Knowledge of leadership and management principles as they relate to
non-profit/volunteer organizations.
Specific examples of developing and operationalizing strategies that have
taken an organization to the next stage of growth.
Experience and desire to work with a small growing organization in a
transitional period.
Past success working with a Board of Directors with the ability to
cultivate existing board member relationships.
Strong marketing, public relations, and fundraising experience with the
ability to engage a wide range of stakeholders and cultures.
Ability to work effectively in collaboration with diverse groups of people.
Proficiency in the use of computers for word processing (spreadsheets,
presentation software), financial management, e-mail and Internet.

Ten or more years of progressive management experience in a volunteer
sector, for-profit or non-profit service organization.

Personal Characteristics

The Executive Director should demonstrate competence in some or all of the

Adaptability: Demonstrate a willingness to be flexible, versatile and/or
tolerant in achanging work environment while maintaining effectiveness and

Behave Ethically: Understand ethical behavior and business practices, and
ensure that one's own behavior and the behavior of others is consistent
with these standards and aligns with the values of the organization.

Build Relationships: Establish and maintain positive working relationships
with others,both internally and externally, to achieve the goals of the

Communicate Effectively: Speak, listen and write in a clear, thorough and
timely manner using appropriate and effective communication tools and

Creativity/Innovation: Develop new and unique ways to improve operations of
the organization and to create new opportunities.

Focus on Client Needs: Anticipate, understand, and respond to the needs of
internal and external clients to meet or exceed their expectations within
the organizational parameters.

Foster Teamwork: Work cooperatively and effectively with others to set
goals, resolve problems, and make decisions that enhance organizational

Lead: Positively influence others to achieve results that are in the best
interest of the organization.

Make Decisions: Assess situations to determine the importance, urgency and
risks, and make clear decisions which are timely and in the best interests
of the organization.

Organize: Set priorities, develop a work schedule, monitor progress towards
goals, and track details, data, information and activities

Plan: Determine strategies to move the organization forward, set goals,
create and implement actions plans, and evaluate the process and results.

Solve Problems: Assess problem situations to identify causes, gather and
process relevant information, generate possible solutions, and make
recommendations and/or resolve the problem.

Think Strategically: Assesses options and actions based on trends and
conditions in the environment, and the vision and values of the

Working Conditions

The Executive Director will work primarily in an office environment, but
the mission of the organization may sometimes involve non-traditional
workplaces (eg: service fairs, etc).

The ED will work a standard work week, but evening, weekend, and overtime
hours may be required to accommodate activities such as Board meetings and
representing the organization at public events.

Flexible scheduling is available for Executive Director when appropriate.


Commensurate with experience, with an annual performance bonus for meeting
organizational goals set in consultation with the Board of Directors.

Please send your resume to

and include your salary requirements.