Tuesday, September 2, 2014

Operations Manager

Duration: 8 months contract
Work Authorization: GC/USC

Responsibilities -
Manages the activities of an operations Program.
Ensures productivity, quality, and processes in the operations areas are
Administers assigned plans and procedures.
Makes recommendations to ensure Program objectives are being met.
Develops and implements operational procedures to successfully execute
contractual commitments.
Responsible for execution of planned budget(s) provided by supervisor to
achieve assigned margin for Program/projects assigned.

Required Skills: Microsoft tools, Help desk, Field Maintenance, Risk
Management, Problem Management.

Certifications: ITIL Services certification. Preferred ITIL Expert, PMP or
Business Process Improvement certification (for example Six Sigma, BPM)

Reliance IT Inc.