Friday, October 24, 2014

Director of Client Service

Director of Client Service

Supply Chain Management

Supply Chain

Resources Global Professionals is the only professional services firm
dedicated to helping clients change their business from the inside out.
Working as members of client teams, we solve problems, execute and transfer
knowledge. Partnering with business leaders, we drive internal change
across all parts of a global enterprise - finance and accounting,
information management, internal audit, human capital, legal services and
supply chain management.

Resources was founded in 1996 within a Big Four firm and today, we are a
publicly traded company (NASDAQ: RECN). Headquartered in Irvine,
California, Resources Global has over 80 practice offices worldwide with
more than 4,100 professionals serving 2,200 clients in 56 countries.
Resources serves more than half of the Fortune Global 100.

In 2006, Resources Global debuted at #21 on Business Week's 100 Hot Growth
Companies list, #61 on Fortune's list of the 100 Fastest-Growing Companies,
and was named on Forbes 200 Best Small Companies list for the fifth
consecutive year. Resources Global is listed on NASDAQ's new Global Select
Market, the exchange's highest listing tier. Please visit us at

The Director of Client Service - Supply Chain Management has primary
responsibility for the development of new business; the management of
existing clients, engagements and Associates; and participates in
recruiting of Associates. This position will be located in Dallas.


Continually develop new business by identifying and meeting target clients,
networking, and selling all Resources' service lines.
Cultivate and expand existing business relationships through frequent
communication and regular client visits.
Sell projects to new and existing clients, clarifying the scope of projects
with clients, identifying business solutions, presenting qualified
Associates to the client, and negotiating billing arrangements.
Represent Resources in appropriate professional and community organizations.
Identify future project needs of clients and ensuring clients' expectations
are met.
Minimize associates "unassigned time" by managing Associate roll off dates
and communicating regularly with Associates regarding additional client
needs and/or other appropriate engagements in the pipelines.
Assist in the recruitment of Associates, conduct interviews and assess
skill set and competencies of candidates, negotiate Associates'
Ensure approved business contracts are executed by taking responsibility
for the completion of all engagement paperwork.
Support team goals of office by participating in strategy meetings,
including discussing candidate and Associate pipeline, marketing
strategies, and current challenges.
Provide for timely collection of receivables by monitoring payment of
client invoices.
Maintain strong communications with Associates assigned to client

Professional Qualifications

Minimum Requirements: Ten (10) years of experience, including Supply Chain
Management (Purchasing, Strategic Sourcing, Materials Management and
Contracts Management experience) and management level experience in the
Supply Chain Management profession.; and a professional network in the
Dallas area.
CPM or other professional certification strongly preferred.
Experience identifying opportunities with clients, networking and
generating leads.
Demonstrated track record of positive change in all positions held.

Personal Characteristics

A high level of enthusiasm for building a business and a personal sense of
urgency and capacity to overcome obstacles.
Ability to respond effectively and quickly to clients' needs and issues.
Ability to negotiate and communicate complex concepts/business issues
verbally and in writing to clients, Associates and management.
Ability to prioritize multiple responsibilities/projects and proven ability
to develop business relationships.


The Director of Client Service - Supply Chain Management reports to the
local Office Managing Director.


Resources Global Professionals offers an attractive compensation and
benefits package that includes: competitive base salary, medical/dental,
bonus incentive plan, 401(k), employee stock purchase plan, and stock
options. The long-term success of this individual will only be limited by
his/her performance. For this position, we do not offer relocation

Job ID:14840

Please indicate DCS-SCM-Dallas on the subject line and email resume: