Monday, October 6, 2014

Program Lead

Program Lead



We have a great relationship with the hiring manager and they are looking
to fill this role immediately. This job is going to be moving quickly.

Job Description:
- Global Execution - Ability to partner with various
global/regional technology, operations and business teams to execute
complex projects on time
- Provides thought leadership to business clients
- Ensures essential procedures are followed and contributes to
defining standards
- Able to work with ambiguity
- Will be accountable for ensuring that projects are estimated,
solutioned and resource mobilized in the region
- Leadership - Works directly with Global /Regional Business and
IT /PMO teams to ensure that the projects are scoped, prioritized and
pushed into releases
- Develops Capacity Models and works actively with Global/Regional
IT teams to mobilize resources
- Ability to influence within a matrixed environment
- Leverages Regional IT release calendars to standardize Global
delivery cadence of common capabilities - Leads system change process from
idea through implementation
- Develops Implementation strategy - including release timing,
resource mobilization (hiring and contracting), contract execution and
exercises control over resource plan, budget management and timing;
accountable for end results.
- Identifies and communicates risks and risk mitigation strategies
relating to the application of technology within business environment
- Drives communication between business leaders and IT; exhibits
sound and comprehensive communication and diplomacy skills to exchange
complex information.
- Bachelor's degree in Computer Science or closely related field
and five (5) years of post-baccalaureate progressive experience as a
Project Manager, Business Analyst or lead
- Previous collaboration with Business and Technology teams
- Strong technical and systems analyst knowledge
- Demonstrated strong execution capabilities
- Prior experience with operations, or contact center systems is
a plus
- Quick learner, ability to work within a matrixed organization
- Excel Expertise is a big plus


Contact # (201) 604-5290 with JOB # K57354 mentioned in the subject line
of your email.