Level II Systems Engineer
VAZATA - Dallas
Responsibilities: *Manage system and/or network issues to resolution
*Manage new installations and migrations.
*Identify ways to improve ours or clients' systems and infrastructure
(upgrades to hardware, software, and network).
*Perform network administration including installing, configuring and
supporting file and print services.
*Exchange email system, SQL Server, SharePoint and Active Directory
*Remotely respond to alerts, resolve server/network issues remotely. Drive
to client sites to resolve onsite issues.
*Provide technical support on a wide variety of issues focused around
Windows Server environments down to the end user level.
*Manage our client network/server proactive monitoring system.
*Setup, manage and monitor backup systems for clients.
*Enter ticket information into company ticketing system.
*Troubleshoot issues over the phone or remotely using our management tools
and go onsite to client sites as needed.
*Implement and manage Active Directory, backup solutions, Antivirus.
*Develop proactive maintenance plans, light project planning, proposal
development and presales support.
*Onsite projects will require local travel to customers in the DFW area.
Work evenings and weekends as needed for after-hours implementations, patch
management and client support.
*Work as a team to provide technical leadership to junior network
Job requires some onsite travel to DFW based customer sites and an
occasional visit to our facility in Manassas, VA.
Qualifications: *This is a customer facing position and requires excellent
verbal communication and customer service skills.
*Minimum 3 year Experience with implementation, administration and
troubleshooting of Windows Server 2003/2008 and Active Directory.
*Must have strong hands-on networking experience.
*1 years SQL Server administration skills required.
*2 years hands-on experience implementing and administering Exchange Server
*2 years hands-on experience with virtualization (VMWare) desired
*2 years hands-on experience working with SAN solutions
*SharePoint Server administration experience desired
*Hands-on experience in backup technologies, backup support/ maintenance
*Hands-on experience with supporting windows clients in a network
*Must have desire to learn new technologies through self-study and our
*Excellent time management skills with the ability to work independently
Education Requirements: *Minimum industry certifications
*MCSE 2003 or MCITP
Please send your resume to