Tuesday, November 4, 2014

Senior Operations Analyst

Senior Operations Analyst
Loopback Analytics - Dallas
The Operations Analyst is a key member of the Solution Management team who
specializes in supporting product development, client reporting, and
problem resolutions. Loopback Analytics is currently looking for
hard-working and self-motivated individuals who will act as the critical
bridge between business owners and technical team in order to effectively
develop and maintain our product lines. Reporting to the Service Line
Manager, the Operations Analyst will use analytical skills to identify
opportunities for improvement for the product line and collaborate with
business owners to develop and execute strategic direction for the product
Duties to Include
· Analyze performance and outcome data in support of strategic direction
set forth by Service Line Managers
· Answer technical questions posed by Account Managers on behalf of clients
· Manage high-priority support issues and coordinate response with
Operations team
· Collaborate with the Implementation team and Configuration team to
ensure all new client requirements are appropriately addressed according to
Go Live schedule
Personal Characteristics:
· Comfortable interacting with both technical and non-technical people
· Detail oriented
· Friendly professional demeanor who excels in working in team environments
· Excellent communication/ organizational skills
· Strong independent worker/ self-starter
· Able to work well with aggressive schedules and deadlines
· Entrepreneurial attitude
Required Skills/Experience:
· 3-5 years of experience as a Business Analyst, Operations Analyst, or
similar position
· Management Consulting or Product Management experience strongly preferred

· Healthcare industry experience strongly preferred
· Reporting/ Business Intelligence tools such as Business Objects, Pro
Clarity, Tableau, QlikView, SSRS
· Client engagement and interaction
· Requirements gathering
· Specifications development
· MS Office Suite - Significant experience with Microsoft Excel is required
· Minimal
Founded in 2009, Loopback Analytics is a pioneer in empowering health
systems and post-acute care organizations to more effectively manage care
transitions and reimbursement challenges in a "pay-for-outcome"
environment. The company's comprehensive management platform helps identify
at-risk patient populations, match intervention and measure efficacy to
improve clinical and financial outcomes. For more information about our
company and services please visit our website at www.loopbackanalytics.com.
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, or national origin. For immediate,
full-time consideration, please forward your resume to
Katie Lynam via email at