Position: Information Security Analyst
Location: Irving, TX
Duration: Full Time
Mode of interview: Telephonic
Salary: 110k +benefits
Client: CITI Bank
Relevant Experience (Yrs) : 15+ years of experience in management of critical security & network infrastructure services
Experience Required Must have:
? An extremely vital and visible individual within the Cyber / Information Security and Network Infrastructure space
? Experience in a Business Analysis, Technology Operations, Client Management and/or Project Management role is required.
? General knowledge/experience in the following Information Security (IS) technology frameworks is required (in-depth knowledge is a plus):
? ITIL Service Management and/or COBIT Frameworks, Authentication/Security Products or application, networks, network security products, and common architectures that deliver high performance and resilient solutions (such as systematic trading environments).
? CISA and/or CISSP certified, or related certifications highly preferred.
Roles & Responsibilities : ? Responsible for the service management of Authentication & Host Security services on a global scale.
? Ability to operate and be successful in a uniquely large and dynamic environment with constant change and need for multitasking is essential.
? Must be able to manage and drive various complex global services in parallel, including fostering support from key players and provide sound business analysis and assessment of the operating environment to drive service consistency and maturity.
? Relationship Management: Act as central point of contact for all business sectors, engineering, 3rd party vendors, and senior executive business and technology management to coordinate and/or in support of (but not limited to) strategic planning, client/business interactions and escalations, technology implementations and migrations, issue resolutions, incident/problem management representation.
? Provide a ?white glove? type service to critical customers.
? Incident Management: Provide response coordination during production incidents and represent organization on various business forums related to the restoration, resolution, and root cause analysis of incidents
? Client and Technology On-boarding: Oversee the end to end life cycle of technology implementation (purchasing to client follow ups) and client on-boarding onto new and existing security solutions with emphasis on time to market.
? Project Support: Design and drive large, complex projects to meet client, IS, and regulatory requirements.
? Process Management: Responsible for the engineering/re-engineering and oversight of operational and business processes and documentation while developing measurement and improvement processes to continuously drive service maturity.
? Change Management Coordination: Measuring and improving upon time to market of business requests and changes.
? Financial and Vendor Management: General oversight of the P&L budget and contracts.
? Risk, Controls and Compliance: Serve as representative to internal audit, external auditors and regulatory examiners on behalf of the area as well as responsible for oversight of the internal control environment.
? Monitoring and Reporting: Creation and management of MIS reporting and Key Performance Indicators (KPI) on operational performance, productivity and IS capabilities.
? Provide management support to the Authentication & Host Security Senior Leader.
Generic Managerial Skills : ? Must be an excellent written and verbal communicator and articulate presenter with the ability to customize delivery for all levels of management, with strong focus on building relationships with all stakeholders and fostering a collaborative environment.
Education : Bachelor?s degree
Work Location : Irving, TX
Type of hiring Full time