Monday, September 23, 2019

Security Analyst

Job Title: Security Analyst
Location: Palo Alto, CA 
Description/Comment:Role Summary
As a Security Analyst, you will be tasked with working on workflows that focus on reviewing apps that pose security risks to users. You are a detail oriented and communication focused individual that is comfortable speaking and writing emails to multiple cross functional teams. Managing multiple communication channels and responsibilities is just another bonus to you. Experience with malware and app development is preferred.

Key Responsibilities:
Cross-team collaboration and communication to meet aggressive review deadlines across the security queue, various dashboards and any security incidents/projects.
Leverage expertise to thoroughly review at app and developer levels and relaying pertinent knowledge to the Android Security and Trust & Safety teams
Identify specialized violation types via multiple tools and collaborate with internal stakeholders to keep the store malware free
Escalation focused workflows from various stakeholders with a client focused mindset
Ability to identify gaps within workflows and processes in addition to providing input to relevant stakeholders
Recognize recurring spam trends from malicious developers that attempt to hide policy violating content

Additional Job Details:Skills and Experience:
Preferred Bachelor’s Degree any field
Excellent verbal and written communication skills
Bias toward action under ambiguity. Delivery and detail oriented
Ability to operate in areas that are not clearly defined within policy
Ability to prioritize and multitask to meet multiple, recurring workflow requirements
Solid understanding of customer support best practices
Sense of responsibility, initiative and high quality work standards
Proactive, flexible individual that is capable of working in a rapidly changing environment
Willingness to accept feedback and quickly adapt
Willingness to work on holidays preferred
Thorough knowledge of existing policies and workflows preferred
Project and SLA delivery experience preferred Role-Specific Skills requirements Skill Name Proficiency Level Problem Solving & Escalation Management Intermediate Call/Conversation Management Intermediate Customer Interaction Intermediate Research Ability Proficient Attention To Detail Advanced Writing Composition Advanced Multi-tasking Proficient Typing Skills Trained

Gaurav Kumar
Technical Recruiter
eTeam Inc.
(732) 983-5481
1001 Durham Avenue, Suite 201
South Plainfield, NJ, 07080